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| 00000cam a2200000 a 4500 |
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| 001 | 4138 |
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| 002 | 1 |
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| 004 | 4271 |
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| 008 | 040305s1991 nyu eng |
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| 009 | 1 0 |
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| 020 | |a0669219290 |
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| 035 | ##|a23287400 |
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| 039 | |a20040305000000|bnhavt|y20040305000000|zthuynt |
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| 041 | 0 |aeng |
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| 044 | |anyu |
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| 082 | 04|a303.482|bTHI |
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| 090 | |a303.482|bTHI |
|---|
| 100 | 1 |aThiederman, Sondra B. |
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| 245 | 10|aProfiting in America s multicultural marketplace :|bhow to do business across cultural lines /|cby Sondra Thiederman. |
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| 260 | |aNew York :|bLexington Books ;|aToronto :|bMaxwell Macmillan Canada ;|aNew York :|bMaxwell Macmillan International,|cc1991. |
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| 300 | |axxiv, 262 p. ;|c24 cm. |
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| 504 | |aIncludes bibliographical references (p. [253]) and index. |
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| 505 | 0 |aMaking diversity work : a look at the basics -- Language and accent differences : how to bridge the communication gap -- The unspoken message : how to decipher body language -- Values : how to understand cultural differences -- Honoring cultural differences in etiquette and style : how to avoid alienation -- Cross-cultural customer service and sales : how to achieve client satisfaction -- The multicultural work force : how to manage across cultural boundaries -- A recap of what you ve learned -- Epilogue: The finishing touches -- Appendix: Foreign-language phrases. |
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| 650 | 00|aIntercultural communication. |
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| 650 | 00|aBusiness communication. |
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| 650 | 07|aGiao tiếp đa văn hoá|2TVĐHHN. |
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| 653 | 0 |aGiao tiếp trong kinh doanh. |
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| 653 | 0 |aQuá trình xã hội. |
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| 653 | 0 |aGiao tiếp đa văn hoá. |
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| 890 | |a0|b0|c0|d0 |
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1
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000012080
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303.482 THI
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7
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000012084
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303.482 THI
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11
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