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Holistic Governance of the Fragmentation of Public Service in Community / Kong Nana
// Journal of Huazhong Normal University（Humanities and Social Sciences) 2014, Vol 53, N.5 p29-p35 The communitization of public service is a practical choice of national governance. Behind the communitization of public service stands the deep change of the demand and supply structure for public service, but the change of the supply structure lags behind the change of the demand structure. The fragmentation of public service in community manifests as the fragmentation of service information, service styles and service process, which is rooted in the governmental fragmentation influenced by several factors including function division, department interest, power relations and soft budget. The key for holistic governance of the fragmentation of public service in community is to coordinate and integrate the divisions of the government, and the most essential is to reallocate the power, interest and resources, to rebuild the demand-supply mechanism as well as to innovate service philosophy, service process, serving style and service skills
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