Dòng Nội dung
1
Biểu hiện của mạch lạc qua các mối quan hệ trong thư tín thương mại phàn nàn bằng tiếng Việt (đối chiếu với tiếng Anh) = Coherence expressed through relations in Vietnamese business correspondence of complaints (in comparison with English version) / Phạm Hồng Nhung // Tạp chí khoa học ngoại ngữ 50/2017
Hà Nội : Đại học Hà Nội, 2017
tr. 48-53

Coherence in texts is the result of many factors, represented by cohesion and relations of sentences and paragraphs in a paper. Thanks to coherence, readers can easily absorb the ideas writers want to convey. To achieve coherence, a writer should write comprehensible and logical sentences and paragraphs to express a common topic. Coherence is presented in all sorts of writing, including letter of complaint – a typical type of business correspondence. To maximize the effectiveness, letters of complaint should present coherence through relations between words in a sentence, topic of sentences, logical order or arguments among sentences.