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Dealing with difficult people / Harvard Business Review Press.
Boston, Massachusetts : Harvard Business Review Press, 2018
viii, 141 p. ; 18 cm.

At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues--and how to build the empathy and resilience to make those relationships more productive.


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Everyday emotional intelligence : big ideas and practical advice on how to be human at work / Daniel Goleman, Annie McKee. Shawn Achor.
Boston, Massachusetts : Harvard Business Review Press, 2018
xiii, 362 p. ; 22cm.

With this double volume you'll get HBR's 10 Must Reads on Emotional Intelligence and the HBR Guide to Emotional Intelligence. That's 10 definitive HBR articles on emotional intelligence by Goleman and other leaders in the field, selected by our editors--paired with smart, focused advice from HBR experts about how to implement those ideas in your daily work life.

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Happiness / Harvard Business Review Press.
Boston, Massachusetts : Harvard Business Review Press, 2017
viii, 162 p. ; 18 cm.

Happiness: What is the nature of human happiness, and how do we achieve it in the course of our professional lives? And is it even worth pursuing? This book explores answers to these questions by presenting research into how to measure happiness, frameworks for personal behaviors, management techniques that build happiness in the workplace--and warnings that highlight where the happiness hype has been overblown.

4
HBR guide to being more productive / Harvard Business Review Press.
Boston, Massachusetts : Harvard Business Review Press, 2017
xii, 234 p. : ill., forms ; 23 cm.

Every day begins with the same challenge: too many tasks on your to-do list and not enough time to accomplish them. Perhaps you tell yourself to just buckle down and get it all done--skip lunch, work a longer day. Maybe you throw your hands up, recognize you can't do it all, and just begin fighting the biggest fire or greasing the squeakiest wheel. And yet you know how good it feels on those days when you're working at peak productivity, taking care of difficult and meaty projects while also knocking off the smaller tasks that have been hanging over your head forever. Those are the times when your day didn't run you--you ran your day. To have more of those days more often, you need to discover what works for you given your strengths, your preferences, and the things you must accomplish. Whether you're an assistant or the CEO, whether you've been in the workforce for 40 years or are just starting out, this guide will help you be more productive. You'll discover different ways to: Motivate yourself to work when you really don't want to Take on less, but get more done Preserve time for your most important work Improve your focus Make the most of small pockets of time between meetings Set boundaries with colleagues--without alienating them Take time off without tearing your hair out

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HBR guide to emotional intelligence : build trust and influence, strengthen relationships, lead with resilience / Edward M Hallowell.
Boston, Massachusetts : Harvard Business Review Press, 2017
xi, 244 p. : ill. ; 23 cm.

Research by Daniel Goleman, a psychologist and coauthor of Primal Leadership, has shown that emotional intelligence is a more powerful determinant of good leadership than technical competence, IQ, or vision. Influencing those around us and supporting our own well-being requires us to be self-aware, know when and how to regulate our emotional reactions, and understand the emotional responses of those around us. No wonder emotional intelligence has become one of the crucial criteria in hiring and promotion. But luckily it's not just an innate trait: Emotional intelligence is composed of skills that all of us can learn and improve on. In this guide, you'll learn how to: *Determine your emotional intelligence strengths and weaknesses *Understand and manage your emotional reactions *Deal with difficult people *Make smarter decisions *Bounce back from tough times *Help your team develop emotional intelligence. Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.