Dòng Nội dung
1
Contemporary business communication : from thought to expression / Joan Frantz Vesper, Vincent Ryan Ruggiero.
New York, NY : HarperCollins College Publishers, 1993
xxvi, 565 p. : ill. ; 23 cm.

Emphasizing creative, critical and ethical thinking, this text shows students how to apply those skills to effective business correspondence, challenging them - through case studies and exercise applications - to think about complex communication issues.
2
Guide to electronic communication : using technology for effective business writing and speaking / Kristen Bell DeTienne.
Upper Saddle River, N.J. : Prentice Hall, c2002
ix, 118 p. : ill. ; 21 cm.