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A sense of urgency / John P. Kotter. Boston, Mass. : Harvard Business Press, 2008xii, 196 p. : ill. ; 22 cm.In his international bestseller "Leading Change," Kotter provided an action plan for implementing successful transformations. Now, he shines the spotlight on the crucial first step in his framework: creating a sense of urgency by getting people to actually see and feel the need for change.
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