Dòng Nội dung
1
Implementing total quality / David L. Goetsch, Stanley Davis.
Englewood Cliffs, N.J. : Prentice Hall, 1995
ix, 285 p. : ill. ; 24 cm.
2
Management control systems : performance measurement, evaluation and incentives / Kenneth A Merchant, Wim A Van der Stede,
New York : Pearson, 2017
xviii, 773 p. : ill. ; 25 cm.

This best-selling and market-leading text gives students a thorough understanding of the core concepts and key topics of management control and related performance measurement and incentive systems, processes, and critical trade-offs in their design and use, employing a wide range of international case studies and real life examples.
3
Managing operations across the supply chain / Morgan Swink ... [et al.].
New York : McGraw-Hill Irwin, 2011
575 p. : ill. (some col.) ; 29 cm.
4
Operations management / S. Anil Kumar, N. Suresh.
New Delhi : New Age International, c2009
xii, 277 p ; 30 cm.
5
Operations management / William J Stevenson.
Boston : McGraw-Hill/Irwin, 2009
906 p. ; 30 cm.