Dòng Nội dung
1
Critical choices in interviews : conduct, use, and research role / Harriet Nathan.
Berkeley : Institute of Governmental Studies, University of California, 1986
xviii, 137 p. ; 23 cm.



2
Interviewing : a practical guide for students and professionals
Sydney :University of New South Wales , 200
162p. ; 24cm



3
Interviewing : principles and practices / Charles J. Stewart, William B. Cash, Jr.
Boston : McGraw-Hill College, c2000.
xvi, 409 p. ; 24 cm.



4
Understanding reference transactions : transforming an art into a science / Matthew L Saxton; John V Richardson.
San Diego, Calif. : Academic Press, ©2002.
1 online resource (xviii, 208 pages) : illustrations ; 21 cm