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Promising care : how we can rescue health care by improving it / Donald M Berwick. San Francisco, CA : Jossey-Bass, A Wiley Brand, 2014278 p. ; 24 cm.Promising Care: How We Can Rescue Health Care by Improving It collects 16 speeches given over a period of 10 years by Donald M. Berwick, an internationally acclaimed champion of health care improvement throughout the course of his long and storied career as a physician, health care educator and policy expert, leader of the Institute for Healthcare Improvement (IHI), and administrator of the Centers for Medicare & Medicaid Services. These landmark speeches (including all of Berwick s speeches delivered at IHI s annual National Forum on Quality Improvement in Health Care from 2003.
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